Every enquiry, already on its lead.

Connect your WhatsApp Business number. The whole team answers from one inbox, a new chat becomes a lead by itself, and the phone with the Business app keeps working as before.

Get your number Book a demo

Vikram Singhania

+91 98290 55102

Hi, need 6 split ACs for our new office in Malviya Nagar. 1.5 ton, inverter.3:48 pm

New lead · WhatsApp₹3.2 L

6 × 1.5 ton inverter split, installed

Next action: send quotation today

Example data.

Connect

Keep your number. Keep the app. Bring your history.

An owner connects in a few minutes, in Meta's own window, with nothing typed into Ultraphone. The Business app stays on your phone, on the same number, and messages from either side show up in both.

1Sign in with Facebook, in Meta's own window

2Pick your WhatsApp Business number

3Keep the Business app on your phone

Bringing in your chats0%

Up to 180 days of chats and your saved contacts. New messages arrive meanwhile.

Example data.

Team inbox

WhatsApp Web, for the whole team.

The layout your team already knows: chats, filters, unread counts, quoted replies, reactions, photos, documents, voice notes and ticks. Anyone can pick up a chat, and messages sent from the Business app show here too.

Same numberThe WhatsApp Business app stays on your phone, on the same number.

HistoryUp to 180 days of chats and your saved contacts come across.

WindowThe chat warns you when the reply window is about to close.

ultraphone.io/whatsapp

Chats

Vikram Singhania

Sending the quotation now

Neha Agarwal

Is the 1.5 ton in stock?

Hotel Amber Palace

Site survey.pdf

Rakesh Kumar

Voice message

Vikram Singhania

Reply window closes in 40 min

Please send the quote today.4:01 pm

PDFQuotation.pdfSending the quotation now4:12 pm

Example data.

All the small things your team already expects.

Please send the quote

Sending it now

👍

Replies and reactions

Quote any message, and react the way you do on your phone.

0:24

Voice notes, photos, documents

Listen, view and send right from the inbox.

Quote sent✓

Blue ticks and typing

See sent, delivered and read. Customers see you typing.

AllUnread 3FavouritesArchived

Filters and pins

All, Unread, Favourites and Archived, with chats pinned to the top.

Search or start a new chat

Search everything

Find a chat or any message inside it, or start a new chat with a number.

BlockedMuted for 8 hours

Block and mute

Owners and admins can block spam. Mute anything that's noisy.

Leads

Nobody copies a chat into a CRM again.

A first message from a new number becomes a lead marked WhatsApp. When a chat goes quiet it's read just like a call, so the summary, deal value and next action keep up. On the lead, each day's chat folds into one card next to your calls.

Today, 3:48 to 4:12 pm · 4 messages

Wants 6 split ACs for the Malviya Nagar office, 1.5 ton inverter, installation included. Asked for the quote today.

Please send the quote today.

Sending the quotation now

Example data.

WhatsApp's 24-hour rule, without the guesswork.

Customer writes · 24 hours open

Reply freely: text, photos, documents, voice notes.

After that · templates only

Send an approved template. When they reply, it's open again.

Create templates

Write a template like a message. Skip WhatsApp Manager.

Give it a name in plain words. Tap a chip to add the customer's name or your business name, and type your own blanks in [brackets]. You see exactly what the customer will read while you write, and when you submit, WhatsApp's review status comes back to the same page.

ultraphone.io/settings/whatsapp/templates

Used for

Visit reminder

Name

Visit reminder

Message Words in [brackets] are filled in for each customer

InsertFirst nameCustomer nameBusiness nameYour nameOther, e.g. Visit time

Your message appears here.

Starts with a word, not a blank

Every blank has a sample value

Reads as utility, about ₹0.12 a message

Submit to WhatsApp

Example data.

Rules, checked as you type

Find the mistake before WhatsApp rejects it.

WhatsApp's template rules are easy to break and slow to find out about. Ultraphone checks them while you type, says what's wrong in plain words, and warns you when your wording would cost more.

BlanksNot at the start or end, not side by side, and a sample value for each.

LengthLimits on the header, message, footer and button labels.

ButtonsQuick replies, a link or a call, with the link and number checked.

CategoryA warning when words like “offer” would bill it as marketing.

First name, your quote is ready.

The message can't start with a blank. Begin with a word, like “Hi”.

Example data.

Your template library

Status, cost and what to fix, all on one line.

See every template with its language, what it's used for, what it costs and where it stands with WhatsApp. If one is rejected, Ultraphone says what to change. Edit the wording and it goes back for review. Owners and admins can do all of this on the web or in the app.

ultraphone.io/settings/whatsapp/templates

Missed callEnglishMissed callUtility ≈ ₹0.12Approved

Missed callHindiMissed callUtility ≈ ₹0.12Approved

Follow-upEnglishFollow-upMarketing ≈ ₹0.80Approved

Diwali greetingEnglishNot setUtility ≈ ₹0.12Rejected

It reads as promotional. Submit it as Marketing, or remove offers and discounts.

Example data.

Sending

Pick a template. It's already filled in.

Choose one in the chat and Ultraphone fills in the customer's name and your business name. Check it, add anything it can't know, and send. Each blank reads [First name], never code.

SearchFind a template by name or by what it says.

LanguagesThe same template in English and Hindi.

CostAbout ₹0.12 for utility and ₹0.80 for marketing, per message, billed by Meta.

Quotation ready

Hi [First name], your quotation from [Business name] is ready. Reply here and we'll send it to you.Reply STOP to opt out

First name

Vikram

Business name

Sharma Electronics

Send

Five ready-made templates, in English and Hindi.

Their blanks and jobs are already set. Submit them all to WhatsApp in one click, on the web or in the app.

Missed call

Utility

Hi Priya, sorry we missed your call at Sharma Electronics. We'll call you back shortly, or you can reply here.

Quotation ready

Utility

Hi Priya, your quotation from Sharma Electronics is ready. Reply here and we'll send it to you.

Visit reminder

Utility

Hi Priya, this is a reminder of your visit with Sharma Electronics on Saturday, 11 am. Reply to confirm.

Follow-up

Marketing

Hi Priya, following up on your enquiry with Sharma Electronics. Is there anything we can help you with?

Back in stock

Marketing

Hi Priya, the 1.5 ton inverter AC is back in stock at Sharma Electronics. Reply here to book yours.

Sample names. Every template is reviewed by WhatsApp before it can be sent.

Opt-out

STOP means stop, the moment it arrives.

A customer who replies STOP, or “band karo”, is opted out straight away and gets a confirmation. Templates are off for them from then on, for everyone on your team. If they write to you again, you can still reply.

STOP6:01 pm

You won't get any more messages from Sharma Electronics. Reply START to opt back in.6:02 pm

Protects your number's quality rating with Meta

No template can be sent to them by mistake

“Please don't stop calling” doesn't count: it has to be the whole message

What's coming

Coming soon

The obvious messages will send themselves.

This is where WhatsApp in Ultraphone is heading. Everything below is designed and on our roadmap, but it isn't in the product yet.

Automatic messages

Coming soon

Switches, not workflows.

Turn on what you want. A missed call gets a WhatsApp reply within a minute, without anyone lifting a finger. Quiet hours, one message a day per customer and STOP always apply, and every send shows on the lead.

Missed callWithin a minute of an unanswered call

Visit reminderThe evening before a site visit

Follow-up nudgeA day after a follow-up is missed

Quote expiringTwo days before validity ends

Missed call · rang Rahul and Kabir · 12:08

WhatsApp sent automatically · 12:09

Neha replied: “I'll message here” · 12:11

Visit reminder held for quiet hours · goes at 9:00 am

Design preview. Example data.

Suggested templates

Coming soon

The right template, already filled in.

A quote is owed and the window has closed. The lead suggests the quotation template with the PDF attached, every blank filled and the cost shown. You check it and press send.

Next action: send quotation · window closed 2 days ago

PDFQuotation_Q-1042.pdfHi Vikram, your quotation for 6 × 1.5 ton inverter split is attached. It's valid until 31 Oct.

≈ ₹0.12 · billed to your WhatsApp accountSend

Design preview. Example data.

Results

Coming soon

Which messages get replies, and what they cost.

Read and reply rates for each template, the leads it moved forward, and a warning before WhatsApp pauses one for low quality.

Missed call31 became leads

Read81%

Replied44%

Quotation ready9 won

Read92%

Replied61%

Follow-upQuality falling: 4 blocks

Read58%

Replied12%

Design preview. Example data.

Also on the way

Coming soon

Brain drafts in the inboxPrice and spec answers from your approved list, ready for you to send.

One tap from a notificationSend the filled-in template right from a missed-call or follow-up alert.

Photos and PDFs in templatesCreate templates with an image or document at the top, like the quotation itself.

Spend per templateWhat each message type costs you, against the leads it brings back.

Keep your phone habits. Stop losing leads.

Set up in minutes. Free trial, no card, cancel anytime.

Get your number Book a demoGet it onGoogle Play